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FAQ

  • How long does it take for my order to get to me
    For domestic orders it can take up to 1-2 weeks, and for international orders it will take 2-3 weeks.
  • Do you offer returns?
    Yes we do offer returns within 10 days of you receiving your package. But the hair has to be unused and in the same condition you received it in.
  • Do you offer exchanges?
    Yes we do offer exchanges. Any exchange orders must be emailed to our business email with the defect issue, and returned within 10 days of receiving your order.
  • How do we report any issues?
    You can either email us, or fill out the contact form on our home page.
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